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Audio Support
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Recent Articles
Why is my Windows 10 computer not recognizing the CP2 DSP as a USB audio source ?
Your antivirus program may be blocking access to the USB port. In the case of Sentinel One there is a driver that is loaded. If the Converge Pro 2 is listed as and Unknow Device you can look in the the Device Properties for the device to determine if ...VIEW Virtual Matrix showing several encoders as inactive and stating that they need FW update.
Update all devices to the same FW version as the rest of the project.How does the audio input on the Unite 200 work, does it have a microphone built-in ?
The Unite 200 does NOT have a microphone. The line level audio input on the front of the camera is embedded into the video that is streamed from the camera through the LAN port. This audio can't be utilized over the USB or HDMI outputs.How does the audio input on the Unite 150 work, does it have a microphone built-in ?
The Unite 150 does NOT have a microphone. The line level input on the front of the camera is passed through to the computer and can be chosen as an audio input option on the computer.How do I use the audio input on the side of the Versa hub ?
In the computer if you set the audio input to USB Audio, the audio from the red (line level) port on the side of the Versa hub can be used - you can then record that audio to a file and play it back on the computer.
Popular Articles
VIEW Virtual Matrix showing several encoders as inactive and stating that they need FW update.
Update all devices to the same FW version as the rest of the project.What does the Converge Pro 2 Front LED indicate ?
Status LED: • Off: Unit still initializing • Blue - Fast Blinking: Stack Syncing in progress • Blue - Slow Blinking: Unit not configured • Blue - Solid: Configured unit • Red - Fast Blinking: Stack Sync errorWhy is my Windows 10 computer not recognizing the CP2 DSP as a USB audio source ?
Your antivirus program may be blocking access to the USB port. In the case of Sentinel One there is a driver that is loaded. If the Converge Pro 2 is listed as and Unknow Device you can look in the the Device Properties for the device to determine if ...What is the difference between AGC (Automatic Gain Control) and ALC (Automatic Level Control) ?
AGC keeps an input signal at a target gain level that you select, and is generally used for Line Input channels. ALC automatically keeps an input signal at a constant level, and is generally used to keep speech levels constant on Mic Input channels.Re-Pairing the Collaborate RF Remote to the USB Dongle
Pairing the Remote Control with a USB dongle receiver 1. Start with batteries installed in the remote control and the USB dongle not plugged in the codec. 2. Simultaneously press the OK and Back buttons on the remote control and hold for 3 ...