Re-Pairing the Collaborate RF Remote to the USB Dongle

Re-Pairing the Collaborate RF Remote to the USB Dongle

Pairing the Remote Control with a USB dongle receiver

1.       Start with batteries installed in the remote control and the USB dongle not plugged in the codec.
2.      Simultaneously press the OK and Back buttons on the remote control and hold for 3 seconds. The red led in the power button will start blinking.





3.       Plug the USB dongle receiver to the codec front USB port.  The red led will stop blinking 



Now the USB dongle receiver is paired with the remote control.

 

(Only one remote control can be paired with a single USB dongle receiver.)

 

 

 

Please Note, only one USB dongle can be connected during the pairing procedure





    • Related Articles

    • Why is the system’s remote control not working ?

      If pressing keys on the remote makes the lighted power button flash, but the system does not respond, then the remote is working but not being picked up by the system.  Try moving the remote’s USB dongle to a different USB port and retry the remote.  ...
    • In Collaborate Live / Pro codec, the remote control is not working

      1) To make sure the dongle is functional, plug the dongle into a PC and make sure it is recognized by the PC.  It would show up as a “HID-Compliant Mouse”. 2) Try the pairing procedure - Remove the dongle from the codec.  Press ok & back button on ...
    • Collaborate Network Setup

      Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...
    • The system will not power on with the remote.

      The "power button" on the Collaborate remote control will put the system in and out of "Sleep" mode.  If the system is "Shutdown" with the on screen menu, the only way to power the unit back up is by pressing the power button on the system.
    • Will the Unite cameras work on USB 2.0 ?

      The Unite 150 and 200 cameras will work on USB 2.0 but the video quality will be reduced as USB 2.0 only has about 10% of the bandwidth of USB 3.0 With our testing the best video quality we saw with USB 2.0 was 720P30, but you may see lower quality ...