Why is the system’s remote control not working ?

Why is the system’s remote control not working ?

If pressing keys on the remote makes the lighted power button flash, but the system does not respond, then the remote is working but not being picked up by the system.  Try moving the remote’s USB dongle to a different USB port and retry the remote.  If it’s still not working you might need to reprogram (re-pair) the remote control’s USB dongle. If the power button does not light up, It might be due to low batteries.

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