Why is Collaborate share not working ?

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• Collaborate Network Setup

  Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...

• Re-Pairing the Collaborate RF Remote to the USB Dongle

  Pairing the Remote Control with a USB dongle receiver 1.       Start with batteries installed in the remote control and the USB dongle not plugged in the codec. 2.      Simultaneously press the OK and Back buttons on the remote control and hold for 3 ...

• In Collaborate Space or Spontania the Share video option does not display anything

  This is caused by lack of vídeo codecs on that PC, please update them.  You can download a complete video codec pack here:  https://files3.codecguide.com/K-Lite_Codec_Pack_1544_Full.exe

• In Collaborate Live / Pro codec, the remote control is not working

  1) To make sure the dongle is functional, plug the dongle into a PC and make sure it is recognized by the PC.  It would show up as a “HID-Compliant Mouse”. 2) Try the pairing procedure - Remove the dongle from the codec.  Press ok & back button on ...

• Why is the system’s remote control not working ?

  If pressing keys on the remote makes the lighted power button flash, but the system does not respond, then the remote is working but not being picked up by the system.  Try moving the remote’s USB dongle to a different USB port and retry the remote.  ...