Where do I find the WS 800 and Dialog 20 Remote Software ?

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• Where can I find a Serial Protocol ( RS232) guide for the WS800 system ?

  This is located in the help section of the WS800 and Dialog 20 Remote software.

• How long does it take to update the firmware on my Dialog 20 system ?

  A Dialog 20 receiver thakes about 10 minutes to update. The Dialog 20 transmitters take about 5 minutes to update.

• Unable to install interact software in Windows 10

  The old Interact software will only install successfully with Win XP.  The latest version of Interact was released recently and available on the ClearOne website which will install in the latest Windows OS including Win10.

• What is the difference between the WS800 system and the Dialog 20 System ?

  The WS800 is a UHF Digital wireless system that can provide up to 32 channels per frequency with antenna distribution available. The Dialog 20 system is a smaller 2.4GHz (2) channel system designed for huddle spaces and small conference rooms. There ...

• The DSP can be accessed through Telnet but we are unable to access the DSP through the Console software.

  1) Confirm that the DSP firmware and Console software are compatible 2) The following ports need to be open in the Laptop to connect through Console:  FTP port 21, and UDP port 3602, Discovery (already open since they can discover)