What is the part number for the Unite 50 / 150 / 200 IR Remote control ?

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• What is the part number for the Unite 100 / 150 / 200 power supply ?

  The Unite 100 / 150 / 200 all use Power Supply part #  PWS-0024-001.  This should be available through any of our dealers / distributors.

• Re-Pairing the Collaborate RF Remote to the USB Dongle

  Pairing the Remote Control with a USB dongle receiver 1.       Start with batteries installed in the remote control and the USB dongle not plugged in the codec. 2.      Simultaneously press the OK and Back buttons on the remote control and hold for 3 ...

• How do I change the IR address of my Unite 50 / 150 / 200 camera ?

  The instructions for changing the IR address are shown in the manual, here is how: Set Camera IR Address Buttons [*]+[＃]+[F1]: Address1 [*]+[＃]+[F2]: Address2 [*]+[＃]+[F3]: Address3 [*]+[＃]+[F4]: Address4 For example:  Press * then the #, and the F4 ...

• Why is the system’s remote control not working ?

  If pressing keys on the remote makes the lighted power button flash, but the system does not respond, then the remote is working but not being picked up by the system.  Try moving the remote’s USB dongle to a different USB port and retry the remote.  ...

• I inverted the image on my Unite 200 camera, but it resets when the camera loses power.

  The image flip settings in the Unite 200 camera will be retained if set in a very specific manner.=  Through the Unite 200 web interface please check the following: In the web interface "Video" menu, if the video format is set to “Dial Priority“, ...