VIEW/VIEW Pro Console not discovering devices

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• Dealer Setup not discovering devices

  Ensure PC is connected to the switch via ethernet cable. Ensure the IP address and Subnet Mask assigned to the PC is in the same range as the project. Change firewall settings to allow the application through for ALL networks present. Click on Edit > ...

• VIEW / VIEW Pro / View Lite Console software application

  Depending on the version needed, the integrator can navigate clearone.com Resource Library or tech support can send the correct application installer. Most can be solved using the Resource Library to download the installer.  Some require that we send ...

• How can we get the latest firmware for View / View Pro / View Lie ?

  For Network Media Streaming, we do not suggest updating device FW if the project is performing as expected. We are trained that updating FW on a project that is performing as expected does not add value. If the FW revision is a bug fix for a specific ...

• VIEW Virtual Matrix showing several encoders as inactive and stating that they need FW update.

  Update all devices to the same FW version as the rest of the project.

• Where can we get the Panorama software application ?

  Depending on the version needed, the integrator can navigate clearone.com Resource Library or tech support can send the correct application installer. This is very rare as Panorama is included with VIEW/VIEW Pro Console. Panorama can be installed ...