The DSP can be accessed through Telnet but we are unable to access the DSP through the Console software.

The DSP can be accessed through Telnet but we are unable to access the DSP through the Console software.

1) Confirm that the DSP firmware and Console software are compatible
2) The following ports need to be open in the Laptop to connect through Console:  FTP port 21, and UDP port 3602, Discovery (already open since they can discover)