Procedure to connect through telnet of the DSP and Command to factory reset the DSP.

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• How to access DSP if password is changed and forgotten

  If the password has been forgotten, the DSP needs to be factory reset through with the serial port as the serial port does not require a username/password.  Connect through serial port (Baudrate:57600) to the DSP and send FACTORYDEFAULT * or Letter ...

• The Converge Pro 2 Status LED is red which indicates a boot up problem, how can this be resolved ?

  1) First try a hard reset procedure - remove all of the input/output cables, and leave only the power cord connected.  Remove and reinsert all the cables after 30 minutes and check to see if the issue is resolved.    2) Connect to the serial (RS232) ...

• The DSP can be accessed through Telnet but we are unable to access the DSP through the Console software.

  1) Confirm that the DSP firmware and Console software are compatible 2) The following ports need to be open in the Laptop to connect through Console:  FTP port 21, and UDP port 3602, Discovery (already open since they can discover)

• Which command would you use from the DSP to trigger a control system for camera tracking ?

  GATEREPORT is the command to use from DSP from the control system for camera tracking

• What is the Preset recall Telnet command ?

  The command format is  ROOM <Room no> 7 <Subroom>  <Presetfilename> For example:  ROOM 1 7 Part_A INDIVIDUAL <or> ROOM 1 7 Part_A COMBINED