On Collaborate Space or Spontania I can see local video but I cannot see far-end video on my computer

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• Collaborate Network Setup

  Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...

• My Camera or Microphone cannot be enabled in Collaborate Space or Spontania

  Navigate to 'Windows Settings -> Privacy' and allow Spontania / Collaborate Space to access your Camera or Microphone.

• In Collaborate Space or Spontania the Share video option does not display anything

  This is caused by lack of vídeo codecs on that PC, please update them.  You can download a complete video codec pack here:  https://files3.codecguide.com/K-Lite_Codec_Pack_1544_Full.exe

• Can't see the video and/or hear the audio from the far-end in an H.323 call.

  1) Ensure proper bandwidth is available to the VC devices. 2)Ensure the following ports are open in the firewall for proper video and audio transfer 389 TCP 1718-1719 UDP 1720 TCP  1731 TCP  5004-6004 TCP and UDP

• Is the Versa or Versa Pro bundle a complete video conferencing system ?

  No, you also need a computer and conferencing application.  The Collaborate Versa 150 and the Collaborate Versa Pro 150 systems connect to a computer and the call is made from the computer.  That computer does not need to have our Space application, ...