My Collaborate system will not boot up (no video is displayed on the monitor), why ?
the monitor to make sure that the monitor is turned on and connected to the
code, Check the camera cable and make sure you have plugged the camera cable
into the codec, Disconnect camera and microphone from the system and restart
the system while these devices are unplugged. Once the system is running
reconnect both camera and microphone and restore system to default.|
Collaborate Network Setup
Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...
The system will not power on with the remote.
The "power button" on the Collaborate remote control will put the system in and out of "Sleep" mode. If the system is "Shutdown" with the on screen menu, the only way to power the unit back up is by pressing the power button on the system.
Re-Pairing the Collaborate RF Remote to the USB Dongle
Pairing the Remote Control with a USB dongle receiver 1. Start with batteries installed in the remote control and the USB dongle not plugged in the codec. 2. Simultaneously press the OK and Back buttons on the remote control and hold for 3 ...
Why is the incoming / outgoing video quality not very good during a session?
Symptoms of packet loss, packets reordering, or network congestion include one or more of the following symptoms: Poor frame rate Choppy/jerky video Frozen video Audio warbling/slurring Robotic voice During the session, view the Call info screen and ...
Is the Versa or Versa Pro bundle a complete video conferencing system ?
No, you also need a computer and conferencing application. The Collaborate Versa 150 and the Collaborate Versa Pro 150 systems connect to a computer and the call is made from the computer. That computer does not need to have our Space application, ...