My Collaborate Space account was reactivated after its expiration and now it does not work

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• Collaborate Network Setup

  Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...

• Re-Pairing the Collaborate RF Remote to the USB Dongle

  Pairing the Remote Control with a USB dongle receiver 1.       Start with batteries installed in the remote control and the USB dongle not plugged in the codec. 2.      Simultaneously press the OK and Back buttons on the remote control and hold for 3 ...

• Why are Channels' not available in my Collaborate Space account ?

  Channels are only a feature with Basic and Pro licenses.

• My Camera or Microphone cannot be enabled in Collaborate Space or Spontania

  Navigate to 'Windows Settings -> Privacy' and allow Spontania / Collaborate Space to access your Camera or Microphone.

• Why would someone need a Password to join a Collaborate Space meeting ?

  This user has previously been registered as a Collaborate Space user, hence their password is needed to connect. They can reset their password here:  https://www.collaboratespace.net/#/forgot