My Collaborate Space account was reactivated after its expiration and now it does not work

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• My Camera or Microphone cannot be enabled in Collaborate Space or Spontania

  Navigate to 'Windows Settings -> Privacy' and allow Spontania / Collaborate Space to access your Camera or Microphone.

• Why are Channels' not available in my Collaborate Space account ?

  Channels are only a feature with Basic and Pro licenses.

• Why would someone need a Password to join a Collaborate Space meeting ?

  This user has previously been registered as a Collaborate Space user, hence their password is needed to connect. They can reset their password here:  https://www.collaboratespace.net/#/forgot