I updated the firmware on my Converge Pro 2 and now I can't see it to connect to it.

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• I updated firmware on my Converge Pro 2 unit and now I cannot connect.

  Make sure you have updated to the compatible version of software for your firmware version. Older versions of software are not forwards compatible wheras the newer versions of software can connect to older versions of firmware

• Can we used a Converge Pro 2 with a Cisco Phone by using the Cisco breakout box like we use in Converge Pro 1 ?

  No, the Cisco Breakout box is not recommended for the Converge Pro 2

• Can the Huddle be controlled using the same serial commands as used for Converge Pro 2 ?

  Yes, the Huddle can be controlled using the same serial commands as used for converge pro 2

• Is it possible to do camera tracking through using the BFMA mics and the Converge Pro 2 DSP ?

  Camera tracking with the Converge Pro 2 DSP is possible using table top mics with the support of an external control system, but it is not possible with the BFMA or BMACT.

• Beamforming mic signal not passing beyond post gate of the DSP (Converge Pro 880T)

  1) Check the cable connectivity between the DSP and the BFM for loose connections. 2) Upgrade the DSP and BFM to latest Firmware version 4.4 3)There may be a memory error in the DSP: Default the DSP through Telnet using the command is #**Default. ...