I have purple lights on my DSP and it is not passing audio. What can I do?

• Related Articles

• VC input audio through DSP is fluctuating.

  The VC audio need to be set as line input and not as mic input.  Setting the VC audio to be mic input makes AEC to be applied to VC input audio and makes the audio fluctuate.

• Beamforming mic signal not passing beyond post gate of the DSP (Converge Pro 880T)

  1) Check the cable connectivity between the DSP and the BFM for loose connections. 2) Upgrade the DSP and BFM to latest Firmware version 4.4 3)There may be a memory error in the DSP: Default the DSP through Telnet using the command is #**Default. ...

• Can any brand of USB extender or cable be used with the USB audio port of the DSP ?

  ClearOne recommends the use of our 10m or 30m USB cables for long length USB Audio connectivity or you can use our  Plink USB  expander 

• Why is my Windows 10 computer not recognizing the CP2 DSP as a USB audio source ?

  Your antivirus program may be blocking access to the USB port. In the case of Sentinel One there is a driver that is loaded. If the Converge Pro 2 is listed as and Unknow Device you can look in the the Device Properties for the device to determine if ...

• Procedure to connect through telnet of the DSP and Command to factory reset the DSP.

  Connect the DSP to telnet through USB(169.254.99.202) or through LAN(user defined IP Address) at port 23.Use username:clearone,Password:converge.Enter "FACTORYDEFAULT" to factory reset the DSP.