I can't load the project file I made for the room; the load button is grayed out.

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• The audio either to or from the room is choppy.

  This is due to excessive engagement of non-linear processing(NLP) and is most likely being caused by gain structure issues or improper AEC referencing.

• After pushing a project to Huddle with new network settings, the new network settings are not found when checked through console...

  New network settings will only be found if the Huddle is disconnected and reconnected to console.

• What is the Preset recall Telnet command ?

  The command format is  ROOM <Room no> 7 <Subroom>  <Presetfilename> For example:  ROOM 1 7 Part_A INDIVIDUAL <or> ROOM 1 7 Part_A COMBINED

• Does Clearone offer assistance with antenna design for the WS800 Wireless systems ?

  Yes, Simply send your details including Zipcode, Room dimensions, rack location and room separation details to antenna.design@clearone.com. We also offer an interactive antenna design form that can be found at our website.

• What is the difference between AEC (Acoustic Echo Cancelation), and NC (Noise Cancelation) ?

  AEC or Acoustic Echo Cancelation is a function to prevent the Far End of a conference call (ATC or VTC) from hearing themselves echo back to them. It is caused when the Far End audio comes in to the local room speakers and is picked up by the ...