I am not getting the Collaborate Space or Spontania Email invitation

Check that the email address has no typing errors or check to see if the e-mail ended up in your Spam folder.

Network spam filters like those sold by Barracuda could also be blocking the e-mail invitations.

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Collaborate Network Setup
Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...
My Camera or Microphone cannot be enabled in Collaborate Space or Spontania
Navigate to 'Windows Settings -> Privacy' and allow Spontania / Collaborate Space to access your Camera or Microphone.
Why would someone need a Password to join a Collaborate Space meeting ?
This user has previously been registered as a Collaborate Space user, hence their password is needed to connect. They can reset their password here: https://www.collaboratespace.net/#/forgot
In Collaborate Space or Spontania my camera can be enabled but does not display an image
Check your Antivirus software (i.e Kaspersky) to see if it is preventing the application from using the camera
In Collaborate Space or Spontania the Share video option does not display anything
This is caused by lack of vídeo codecs on that PC, please update them. You can download a complete video codec pack here: https://files3.codecguide.com/K-Lite_Codec_Pack_1544_Full.exe

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