This user has previously been registered as a Collaborate Space user, hence their password is needed to connect. They can reset their password here: https://www.collaboratespace.net/#/forgot
Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...