How can we block the incoming calls "Spam" calls on the Collaborate Pro / Collaborate Live system ?

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  Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...

• I am getting unsolicited incoming SIP calls

  In the Settings>Advanced>Admin menu please make sure the "Block incoming SIP calls" setting is Enabled.

• How can I find the Collaborate Pro / Collaborate Live system logs for troubleshooting ?

  Use a Web browser to access the IP address of the system to use the Web GUI.  The web GUI must be enabled in the admin settings, and may be password protected.  By default the web GUI password is blank (there isn't one).    To export the system’s ...

• Why can I only do point-to-point calls with my system?

   Collaborate Live 200 and 300 systems do not have built-in multipoint capability and can't host a multipoint H.323/SIP call.

• Is the Versa or Versa Pro bundle a complete video conferencing system ?

  No, you also need a computer and conferencing application.  The Collaborate Versa 150 and the Collaborate Versa Pro 150 systems connect to a computer and the call is made from the computer.  That computer does not need to have our Space application, ...