How can I find the Collaborate Pro / Collaborate Live system logs for troubleshooting ?

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• Collaborate Network Setup

  Collaborate Network Setup Information: In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4. DNS ...

• How can we block the incoming calls "Spam" calls on the Collaborate Pro / Collaborate Live system ?

  Access the IP address of the system with a web browser to use the Web GUI.  The web GUI must be enabled in the admin settings, and may be password protected. Open the system’s web UI and go to "Settings>General>Calls" Select the Check Box Block ...

• Where do I find documentation for the Collaborate Live systems ?

  You can find Unite camera documentation in our Resource library found here:  https://www.clearone.com/video-collaboration-1

• Is the Versa or Versa Pro bundle a complete video conferencing system ?

  No, you also need a computer and conferencing application.  The Collaborate Versa 150 and the Collaborate Versa Pro 150 systems connect to a computer and the call is made from the computer.  That computer does not need to have our Space application, ...

• In Collaborate Live / Pro codec, the remote control is not working

  1) To make sure the dongle is functional, plug the dongle into a PC and make sure it is recognized by the PC.  It would show up as a “HID-Compliant Mouse”. 2) Try the pairing procedure - Remove the dongle from the codec.  Press ok & back button on ...